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Fault finder

Zone Valve Failure

One zone or the hot water won't heat, or a valve buzzes continuously in the airing cupboard..

Gas Safe registered (554328) Worcester Bosch accredited Free, no-obligation quotes

One zone or the hot water won't heat, or a valve buzzes continuously in the airing cupboard.

What is actually going on

One zone or the hot water won't heat, or a valve buzzes continuously in the airing cupboard.

Zone Valve Failure — work carried out by John The Plumb Ltd, Gas Safe registered engineers in Farnborough

The realistic causes, in order

A burnt-out synchronous motor in the actuator head A failed auxiliary micro-switch, so the boiler never receives the demand even though the valve opens A seized valve body, usually where system water quality has been poor

What we test on site

Whether the head drives the valve open under demand Micro-switch continuity and the orange switched-live it should generate Valve body movement with the head removed

Safe checks to make with a failed zone valve

  • Listen for a buzz or hum at the valve when heating is called
  • Check whether the manual lever is latched
  • Most valve heads can be changed without draining the system, but the body cannot. That distinction affects the work involved and should be explained before starting.

Who does the work

  • Gas Safe registered engineers — registration 554328
  • Worcester Bosch accredited installer
  • John The Plumb Ltd, company registration 10026483

Get a failed zone valve diagnosed properly

Head-only replacement is usually enough; a seized body is a sign the system water needs attention too.

Questions we get asked

What causes a failed zone valve on a gas boiler?

A burnt-out synchronous motor in the actuator head

What normally puts a failed zone valve right?

Head-only replacement is usually enough; a seized body is a sign the system water needs attention too.

Is it safe to keep using the system with a failed zone valve?

Most valve heads can be changed without draining the system, but the body cannot. That distinction affects the work involved and should be explained before starting.

Where to go next

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