Most manufacturers — Worcester Bosch, Vaillant, Ideal, Baxi and others — require an annual service to keep your guarantee valid. A yearly check-up also catches small issues like a sticking pump, blocked condensate or low gas pressure before they turn into a no-heat emergency on the coldest night of the year. It typically pays for itself in efficiency savings alone.
If you let out a property, you're legally required to have a Gas Safety Record issued every 12 months covering every gas appliance, flue and pipework. We take care of the lot — boiler, hob, fire — and email you a digital CP12 the same day so you've got it on file ready for your tenants.
No heating, no hot water, a leak or a lockout fault on the display? Call us and we'll get an engineer to you fast — usually the same day. Our vans carry the most common spares (PCBs, diverter valves, pumps, fans, gas valves) so most repairs are finished in a single visit.
Honest answer: north Hampshire, not the whole county. We are based in Farnborough, so Aldershot, Fleet, Yateley, Farnborough itself and the GU postcodes around them are routine daily runs, and we cross the border into Frimley, Camberley, Farnham and Woking just as often. Winchester, Southampton and the south coast are outside what we can service properly, and we would rather say that than take a booking we cannot keep. Calls are answered Monday to Saturday, 8am to 5pm.
Cold patches on radiators, noisy boilers or sludgy black water are signs of a system clogged with rust and debris. A power flush clears it out, restores full circulation and can drop your gas bill noticeably. We fit a magnetic filter as standard so it stays clean for longer.
We're based in Farnborough, so servicing in the town and in neighbouring Cove, Farnborough Street, Camberley, Aldershot, Frimley and Fleet is a short run for our engineers — which is why we can usually offer same-week slots and, on breakdowns, often same-day attendance. A lot of the housing around Farnborough and Aldershot is 1930s–1980s stock on older pipework, so alongside the service we'll check system pressure, the condensate run (a common freeze point on north-facing external walls) and whether a magnetic filter is fitted. If you want the local detail, see our dedicated page for boiler servicing in Farnborough.