Heating & Plumbing for Housing Association Properties
Housing association tenancies still sit under the same gas safety and repair obligations as any other rented home, alongside the association's own repair reporting systems and contractor processes.
Housing association tenancies still sit under the same gas safety and repair obligations as any other rented home, alongside the association's own repair reporting systems and contractor processes. We work with the reporting channel you use rather than asking tenants to arrange access themselves.
Fitting into an existing repairs process
Where an association already logs repairs through a reporting system or nominated contact, we work to that process rather than creating a parallel one.

Certification tenants and the association both need
The CP12 landlord gas safety record applies here as it does to any tenancy, and copies can go to both the tenant and the association's records.
What we need from you to quote
The job or repair reference from your system, tenant contact details, and any access restrictions the tenancy agreement sets out.
Information that fits an association's reporting system
- Job or repair reference number
- Tenant contact details and access notice period
- Property reference and any previous appliance history held
- Confirmation of who signs off completed work
Who does the work
- Gas Safe registered engineers — registration 554328
- Worcester Bosch accredited installer
- John The Plumb Ltd, company registration 10026483
Talk to us about your repairs process
Tell us how repairs are usually logged and referenced and we will work within that from the first job.
Questions we get asked
Can you work to our existing repair reference system?
Yes, tell us how references are logged and we will use them consistently in our own paperwork.
Do tenants still get their own copy of the gas safety record?
Yes, tenants are entitled to a copy of the CP12 record regardless of who manages the property.
Can you report faults back in a format we can log?
We can provide written findings in whatever level of detail your repairs system needs.
