Step 1: the survey
We start by looking at the boiler you have now, how it is connected and where its flue and condensate run. We ask how many people live in the home, how many bathrooms you use and whether showers ever run at the same time. Water pressure and flow are tested, because they decide whether a combi will deliver what you expect. We also look at the radiators and controls. By the end, we can recommend an Ideal model of the right type and output, or explain why a different arrangement would work better.

